Empowering SMEs

Getting the best from digital technology

We exist to make technology work for you

We do this by creating useful and intuitive software that enables your business to run better and more connected – solving business problems and creating new possibilities through the power of digital technology.

What We Do


When off the shelf won’t do, we help our clients embrace technology and change for the better by creating smart software solutions designed specifically for their business.

  • Business Software Solutions
  • Web Development
  • App Development
  • System Integration


For technology to be the answer, we have to know the right questions to ask. By working closely with our clients to gain an in-depth understanding of their business, objectives and challenges, we make reliable recommendations resulting in informed decisions.

  • Technology Advice
  • Business Analysis
  • System Design
  • Technical Architecture


As your technology partner, we ensure your ‘lights stay on’ so you can focus on running your business.

  • On-hand Technical Expertise
  • Fault Investigation and Resolution
  • Ongoing Performance Analysis
  • Continual Improvement

Software Heads Work

BP App for Energy Conference

BP App for Energy Conference

The Challenge:

As one of the world’s leading oil and gas companies, BP needs no introduction. BP wanted to use digital technology to increase engagement with visitors to their stand at the 2017 Energy Conference in Trinidad. Their main aim was to build trust by educating local attendees on the work BP are doing in the region, their commitment and approach to safety, their adoption of technology to modernise their industry and their ongoing efforts to develop and support local communities.

The Solution:

Working in partnership with AOS (the Art Of Storytelling), we built an engaging iPad app that incorporated powerful video content to tell BPs story in Trinidad and Tobago and share insights into their operation. iPads running the app were deployed across BPs stand, to drive the stand’s video wall whilst enabling delegates to explore BP’s work in a Trinidad and Tobago, from their positive impact on the local economy over the past 50 years, to their involvement with social projects such as BP Renegades Steel Orchestera, one of the oldest surviving steel bands in the world today. The app was a resounding success and will be used at future events.

Diamond H Lifting Equipment

Diamond H Lifting Equipment Business System
The Challenge:
Diamond H Lifting Equipment (DHLE) is a specialist company that sells, inspects, repairs and hires lifting equipment to businesses across the UK. Prior to working with Software Heads, DHLE managed their operation using an in-house IT system which was outdated and becoming unsupportable. DHLE recognised the risk this placed on their business thus decided to invest into a new system. They were seeking an experienced digital technology company to help create a more efficient, modern and scalable solution and manage their transition.
The Solution:
Working as DHLE’s technology partner we began with an analysis exercise to gain first-hand experience of their company and its operation. Investing this time upfront enabled us to tease out, qualify and document the requirements for their new system and identify additional opportunities to bring wider benefits. With a web portal for selling product, stock control, accounting and business analytics, and iOS and Android apps for managing their mobile workforce, the resulting solution is a modern connected business system that has increased DHLE’s operational efficiency whilst producing important analytics to enable smarter decisions.

Think Backlinks

think backlinks
The Challenge:
A startup in the SEO (search engine optimisation) sector, ThinkBacklinks had a great idea for a digital product aimed at a global market – a tool for digital marketing professionals to quickly discover effective backlinks to utilise as part of their marketing campaigns, with a management interface that increases productivity by enabling campaigns to be easily managed, collaborated on and reported on. ThinkBacklinks needed an experienced technology partner help realise their vision.
The Solution:
With our heritage in digital product development, we began with a consultancy phase to fully immerse ourselves into the concept, the problem it solved and the sector that would adopt it. This included market research where we conducted interviews with companies in the sector, further qualifying the concept and crystallising where real value could be created through technology. We then designed a global-ready SaaS (Software as a Service) web portal with a backlinks search engine, campaign management and integrated payments.

About Us

Software Heads was founded in 2017 in Newcastle upon Tyne by Andy Dumbell. With a proven track record of technical and commercial success, and over 20 years experience in the software industry, Andy created Software Heads to be the digital technology partner of choice for SMEs in the U.K. We are enthusiastic about enabling our clients to use technology as part of their everyday lives, for it to make a meaningful difference and fit seamlessly into our world.

Contact us

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Software Heads
The Old Post Office
5 Pink Lane
Newcastle Upon Tyne
Tyne And Wear

M. 07832 025 975